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There many questions home and business owners have when it comes to their plumbing, sump pumps, water heaters, and more. As a complicated aspect of your property, you should know a bit of information about it to properly diagnose issues. We have compiled a list of the most frequently asked questions.


Why should I hire a master plumber?

Your home’s plumbing is integral to your well-being. It’s important to hire the very best when it comes to maintaining your house. A master plumber will have years of experience, training, and skills to take on any issue you’re experiencing. Master plumbers require a minimum of seven years of experience.

Why does my water look yellow?

The primary culprit of yellow water in your home is rust. Iron and oxygen can combine in large quantities in your water, giving you yellow, unpleasant smelling and tasting water. Contact Charles Moon Plumbing at the first sign of discolored water.

When do you recommend we hire a plumber vs. DIY?

As with most DIY projects, the biggest factors to consider are cost and experience. Hiring a plumber includes hours on the job, cost of labor, and materials. In today’s modern age, there are plenty of DIY videos to watch to help you, but if you’re confused or nervous about your work, there’s no shame in hiring a professional. After all, a professional plumber guarantees you’re getting excellent work and a thorough job.

Difference between hard water and soft water?

Hard water contains a higher concentration of calcium and magnesium. This causes it to taste different and affect your appliances and laundry. While some claim hard water tastes better and provides better nutrients, it can be rough on your faucets and plumbing.

How to increase water pressure in your home?

There are many different methods to increase water pressure in your home. The first is to check for clogs and make sure all your pipes are cleaned properly. You can also replace the regulator or install new hardware. As always, check with your local regulations before installing third-party systems.

Sump Pumps

What type of sump pump do I need for my home?

There are a few aspects to consider when figuring out the right type and size for your home. The first aspect is estimating your capacity and how much rainwater you receive on average. From there, you’ll move onto motor power, determining how strong your pump will be at removing water from your basement. As always, feel free to give us a call with all of your questions.

What can I do to prevent a sump pump failure?

Proper planning and routine maintenance are the best ways to prevent sump pump failure. The most popular reason we repair sump pumps is a lack of regular service to the unit. However, accidents can happen out of your control. For this reason, it’s generally a good idea to keep a backup generator to keep your sump pump running during heavy storms.

What size basement pump do I need for my home?

Similar to the questions about what type of sump pump you need for your home, take your capacity, basement size, and motor power into consideration. If your home is prone to flooding, you’ll want to upgrade the horsepower of your pump to avoid further complications.

Water Heater

Do you have any money-saving tips for my water heater?

Of course! There are many easy steps anyone can follow to save money on otherwise costly energy bills:

  • Spend less time in showers and avoid baths
  • Lower your water heater’s temperature
  • Turn off your water when washing dishes and brushing your teeth
  • Insulate your water heater with proper equipment
  • Invest in an energy-efficient water heater and other appliances

How can I inspect our water heater to prolong its life?

It’s important to regularly inspect your water heater. Check gas heater pipes for any rusted or darkened areas. This can be the result of improper combustion or leaks. Make sure the thermostat is functioning properly. Make sure the pipes are hot and cold by quickly touching them to feel for the respected temperatures. Finally, check the anode rod and replace it every two years.

How can I keep my water heater bill low this winter?

Similarly with the above money-saving tips, take shorter showers, turn the water off when washing dishes, and consider investing in a more energy-efficient water heater. You may be surprised at how much you’ll save by converting to a newer system.

Why is my water heater leaking?

If you notice your water heater leaking, the first thing to do is turn your water off. From there, we’ll determine the cause of the leak. Check the inlet and outlet, pressure relief valve, water pressure, the drain valve, and the bottom of the water heater. These are the most common locations for leaks. Once you’ve identified the leak, you can move forward with repairs or calling Charles Moon Plumbing.

What is the best temperature to set my water heater?

The Occupational Safety & Health Administration (OSHA) recommends you set your water heater to at least 140 degrees Fahrenheit (60 degrees Celsius) to reduce the risk of microorganisms.

What water heater maintenance should we perform?

To help avoid breakdowns and expensive repairs or replacements, conduct these routine maintenance checks:

  • Check the anode rod
  • Test your TPR valve
  • Drain the tank and wash out leftover sediment
  • Make sure your temperature is adjusted properly
  • Insulate your pipes and heater

Drain Cleaning

How can I prevent clogged drains?

Throw away food scraps, stay away from drain cleaners, install a drain screen, and never put items like grease, coffee grounds, oil, eggshells, and fruit pits down the drain.

Should drains be regularly cleaned?

Yes! It’s important to conduct routine cleaning on your drains to avoid clogs in the future.

How often should drains be cleaned?

The recommended frequency is once a year. However, if you use your drains more, you will need to clean them more often.

Is drain cleaning necessary for every clog?

It’s usually difficult to tell what type of clog you have without the help of a professional. They can help you determine proper cleaning routes.

For all your plumbing service needs, contact Charles Moon Plumbing in Delaware.