When you need a plumber, what is the first thing you do? The same thing we all do. We search “plumber near me” or “plumber in my area” on our phones or computer. You don’t know what you are going to find. It’s a gamble, and a lot like playing roulette, you don’t know if that gamble will be worth it until it’s too late.
Qualities of a Good Plumber
There are a lot of plumbers in the world. What makes one plumber any better than another is based on very few things, but very important qualifications nonetheless. Those things are:
- Customer Service
Without the proper training, there is no guarantee that the plumber you hired is any more qualified to fix your sink that you are. You want plumbers who receive regular training on new plumbing systems and techniques to ensure that you and your home are taken care of by experts.
You wouldn’t hire an electrician from the sixties to fix your flat-screen TV, so don’t hire a plumber without up-to-date training on modern plumbing systems. Charles Moon requires that our employees participate in regular training. This keeps our plumbers on their toes and prepared to assist you with whatever problem you might have.
Plumbing is complicated. It takes years of experience to become an expert in the different plumbing systems, practices, and products. You can’t always trust a young plumber because they don’t have the experience that a seasoned veteran has, especially when it comes to your outdated water heater that still works like a charm.
For plumbers, you certainly can teach an old dog new tricks. Trust Charles Moon plumbers to have the training and experience to handle anything your pipes can throw at them.
Customer service is important in every field, even plumbing. Your home is precious to you, and you need someone who will treat you and your home with the respect you deserve. If you pick the first person when you search “plumber in my area,” you have no guarantee that they’ll know what they’re doing or will have good customer service skills.
Charles Moon prides itself on the excellent customer service skills of our plumbers. We include customer service in our training program to ensure that every single one of our plumbers knows exactly how to treat you and your home.
There are very few things more frustrating than sitting around all day waiting for a plumber to show up sometime between eight and three. Sometimes, they don’t even show up at all forcing you to reschedule and take another day off work to sit around waiting for them again.
We know how busy you are, and we never make you wait. With plumbers all over southern Delaware, we are ready to help you wherever you are, fast. Trust the experts at Charles Moon to show up when they say they will and fix your problem right the first time.
Don’t Gamble on a “Plumber Near Me”
Don’t gamble on your plumbing. Instead of searching for “plumber near me”, choose Charles Moon for the most reliable plumbers around with regular training, years of experience, and excellent customer service. Learn more about our services such as drain cleaning, renovations and remodels, water heater repair, and water softener maintenance. Call Charles Moon to schedule your free water test today at 302-732-3555 or contact us.
For help planning your bathroom remodel, read our Ultimate Bathroom Remodel Resource.